Thursday, August 21, 2008
Rex Grossman
Here we have Rex Grossman which is kind of cool. Except a few days ago Kyle Orton was named the starter. So much for my career in sports journalism.
at 10:02 Posted by Charlie Barthold 0 comments
Labels: Chicago Bears, Football, Sports
Saturday, August 9, 2008
The ways of old media
A quote by Gary Zenkel, president of NBC Olympics, is a great summary of the networks' view of the new media world and how off base they can be at times.
“We have a billion dollars worth of revenue at stake here, so that means we’re not public television, for better or worse.”
at 15:00 Posted by Charlie Barthold View Comments
Labels: Television
Wednesday, August 6, 2008
The long tail in action
I recently finished reaching Chris Anderson's book, The Long Tail, which has caused me to look at some things a little differently.
at 15:00 Posted by Charlie Barthold View Comments
Labels: Branding, Radio, Technology
Tuesday, August 5, 2008
Where am I?
Here's a story about the limitations of efficiencies. During the recent family vacation I tried to find a hotel near the highway. Holiday Inn Express seemed like a reasonable choice. I called their central booking number and booked a room based on the information they gave me -- the hotel was near the highway.
at 15:00 Posted by Charlie Barthold View Comments
Labels: Customer experience
Monday, August 4, 2008
Customer loyalty
at 15:00 Posted by Charlie Barthold View Comments
Labels: Customer experience